Privacy Policy
At Porth Tocyn Hotel, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a reservation, or interact with us in any other way.
1. Information We Collect
We collect personal information that you provide to us directly, such as when you make a reservation, contact us, or subscribe to our newsletter. This may include but not limited to:
- Name
- Contact details (email address, phone number)
- Payment information
- Special requests or preferences
We may also collect information automatically when you visit our website, including:
- IP address
- Browser type and version
- Pages visited on our site
- Time and date of your visit
2. How We Use Your Information
We use your information for the following purposes:
- To process and manage your reservations
- To communicate with you regarding your stay or inquiries
- To send marketing communications (if you have opted in)
- To improve our website and services
- To comply with legal obligations
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with trusted third parties in the following situations:
- With service providers who assist us in running our hotel (e.g., payment processors, marketing agencies, system providers such PMS & POS)
- If required by law or to protect our rights
4. Data Security
We take appropriate measures to safeguard your personal information against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct any inaccuracies in your information
- Request the deletion of your information, subject to certain conditions
- Opt-out of marketing communications at any time
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve site functionality. You can manage cookie settings through your browser.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Porth Tocyn Hotel Abersoch, North Wales, LL53 7BU Email: bookings@porthtocynhotel.co.uk Phone: 01758 713303
This privacy policy is intended to provide transparency regarding how Porth Tocyn Hotel collects, uses, and protects personal data. Ensure that it complies with local regulations such as GDPR (General Data Protection Regulation) if applicable in your region.
Updated: 15/01/2025